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Showing posts from March, 2023

Elements of Customer Co-creation

By Tojin T. Eapen Co-created services, both in the traditional service industry and in product-service bundles, can be improved by integrating five key "experiential" elements: hyper-personalization, seamlessness, shareability, information specificity, and user empowerment. These elements are largely enabled by the use of new technologies, particularly communication tools such as apps. Hyper-personalization refers to the ability to tailor services to the specific needs and preferences of individual users. This can be achieved through the use of data and algorithms to understand and anticipate customer needs, as well as through the use of interactive technologies that allow users to customize their experiences. Seamlessness refers to the ability to deliver a smooth, continuous, and uninterrupted service experience. This can be achieved through the use of technologies such as artificial intelligence and automation, which can help to streamline processes and eliminate friction

The Fox: Authoring an Illustrated Book using Generative AI

I have always wondered how difficult it would be to create a children's book using generative AI. So, I decided to put it to the test! First, I outlined a simple story and then used Midjourney to generate the illustrations. The following collage show some of the images generated. Later, I used ChatGPT to edit the story in the style of Enid Blyton . I estimate that the entire process took me less than 10 hours. You can find the book here as well as feedback I received on my Linkedin posts about the book: Original Linkedin Post Repost and feedback on Design Thinking group Overall, I am not too disappointed with the output. However, it was challenging to generate complex imagery with multiple characters and maintain consistency in style. Anyone with a passing familiarity with generative AI can easily recognize that the illustrations were created this way. My guess is that skilled book illustrators and authors are